PRICES:
All prices shown in $USD.
SALES TAX
We collect sales tax in New Jersey in compliance with state and federal regulations.
CREDIT CARD CHARGES
Your credit card is charged at the time of purchase when you place the order. If any item that you’ve ordered is out of stock, we will issue a refund for that item, or the item will be placed on a backorder. Please review your order details, email address, contact information and addresses before submitting the order. We do check all information at our end; however we cannot be responsible for incorrect information.
CREDIT CARDS ACCEPTED
We accept Visa, MasterCard, American Express, Discover,Apple Pay, and Google Pay. Please note that Apple Pay and Google Pay are only available on supported devices.
WAYS TO PLACE ORDER
Orders can only be placed over the website. We do not take order over the phone. If you have any questions, please email us at customercare@pepperminthome.com or please reach us at (201) 724-1133.
ORDER CHANGES/CANCELLATIONS
Please note, once an order has been placed, we have 60 minutes to make any changes to the order or cancel it during our working hours of Monday - Friday 9.30AM to 4.00 PM. Please reach out asap by email at customercare@pepperminthome.com, make sure you enter your order number and all changes to the order or cancellations. Once the order has shipped, changes cannot be made or cancelled.
QUESTIONS ON ORDER PLACED
If you have any questions, please email us at customercare@pepperminthome.com. If you have a question that we did not address and would like to speak to a Customer Care representative, please call (201) 724-1133 between the hours of 9.30AM – 4.00PM EST Monday to Friday.
SHIPPING
We ship via UPS Standard Ground Shipping only. Peppermint Home offers FREE GroundShipping for customers in the continental United States only including Washington, DC (all states except for Alaska and Hawaii). Most items ship within business days of ordering unless otherwise noted. Products from the same order may beshipped separately, with no additional shipping charges. When your order gets shipped, youwill receive an email with tracking information. All orders shipped to residential addresses willbe delivered as signature required.
ALASKA, HAWAII, US TERRITORIES
Orders ship via USPS. Limited expedited shipment is available to these areas at time of checkout.
INTERNATIONAL SHIPPING and DELIVERIES
Orders ship via FEDEX with tracking numbers. Please include telephone numbers with the order. All iinternational customers are responsible to pay shipping costs, duties and taxes. Duties/Taxes/VAT/Import are not included in your order total. Shipping charges will be charged at checkout, and the duties and taxes will be charged to the customer upon delivery. Kindly note we cannot control custom delays. All international orders are subject to customs clearance procedures, which can cause delay in delivery. International packages returned to Peppermint Home due to non payment of customs and import taxes or duties will be given a store credit for the product only at PeppermintHome.com. International orders are not refundable, and customers are responsible for paying any customs duties and taxes. By purchasing from this site, you agree to our policies. If you have any questions regarding our return policy, feel free to email us prior to ordering at customercare@pepperminthome.com
EUROPEAN UNION 14 DAY COOLING OFF PERIOD
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
By purchasing from this site, you agree to our policies. If you have any questions regarding our return policy, feel free to email us prior to ordering at customercare@pepperminthome.com.
